Grooming Policies

Please let us know at least 48 hours in advance if you need to cancel or alter your appointment day/time. There will be a $50 fee (per dog) for cancellations within 48 hours of your appointment and a $100 fee (per dog) for no-shows. 

Please let us know if you will be late to your appointment. If you will be more than 15 minutes late to your appointment, without prior arrangements, you may be asked to reschedule. This will count as a last-minute cancellation and will be subject to our cancellation policy.

Because we offer a kennel-free environment, we do not have the capacity to keep dogs after their grooming appointments. If you are late to pick up your pet after their appointment, and there has been no prior arrangement, there will be a pet-sitting fee of $25 per 15 minutes,